Check-In Status Options

Customers will listed by default in check-in by the method used to register for the session as well as whether they have registered for the waitlist or made a late cancellation. Once a customer is listed in check-in for a session, you have the option to edit their status at any time.

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Default check-in status

Setting	Description
Checked-In	Customers who have been registered for the session via admin will will appear at the top of the check-in screen.
Reservations	Customers who have registered for the session online.
Late Cancellations	Customers who have cancelled their registration after the set late cancelation window.
Waitlist	Customers who have registered for the waitlist if applicable.

To view check-in status:

1. Navigate to Check-In for the session.
2. Select the appropriate Program from the drop down menu.
3. Enter the Visit Date of the session you wish to view.
4. Select the appropriate Time Slot from the drop down menu.

Editing check-in status

To edit a customer's check-in status

1. Follow the steps above to view check-in status
2. Select the red X next to the customer's name
3. Select the status of your choosing from the Update Client Visit Status screen.

Update client visit status options

Setting	Description
Delete this visit	Customer will be removed from check-in and their visit will automatically be returned to their pass .
Set status to late cancellation	Customer will be moved to Late cancelations.
Set status to reserved	Customer will be moved to Reserved.
Set status to checked-in	Customer will be moved to Checked-In.
Set status to waitlisted	Customer will be moved to Waitlist.
Alert client via email of change	If selected the customer will receive an email notifying them of their status change.