ScheduleBliss Terms of Service

Last Updated: April 2, 2025

1. Introduction

Welcome to ScheduleBliss. This is a legally binding contract between you and Namaste Global LLC, the company that operates ScheduleBliss. When you use our products and services you’re agreeing to our terms, so please read these Terms of Service carefully as they contain important information regarding your legal rights and obligations.

2. Definitions

This Agreement is a binding legal agreement between you and Namaste Global LLC, a California limited liability company (“ScheduleBliss”, “we”, “us” or “our”), . If you enter into this Agreement on behalf of a company or other legal entity, you represent and warrant that you have the legal authority to bind that entity and its Affiliates to this Agreement, and all references to “you” and “your” in this Agreement are referring to that entity. You and ScheduleBliss are also sometimes referred to in this Agreement individually as a “Party” and collectively as the “Parties”.

ScheduleBliss provides online business management software services designed specifically for businesses in the wellness industry, including but not limited to appointment scheduling, client management, payment processing, and analytics (collectively, the “Service” or “Services”).

3. Acceptance of Terms

When you or an Affiliate sign up for an account, access, or use our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.

This Agreement becomes effective upon the earlier of:

  1. The date you accept this Agreement by clicking an "I Agree" button or otherwise indicating your acceptance or
  2. The date you (or an Affiliate) first access or use the Services.

We reserve the right to update or modify these Terms at any time, and continued use of the Service after such changes constitutes acceptance of the updated Terms. You are responsible for reviewing, understanding, and agreeing to the most recent version of the Agreement. The date of the last update is shown at the top of the Agreement.

If you have any questions, please contact us at hello@schedulebliss.com.

4. Account Registration and Responsibilities

4.1 Eligibility ScheduleBliss is designed for use by adults. You must be at least 13 years old to use our Services. If we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete that information. If you believe that we may have collected such information, please contact us at support@schedulebliss.com. By using ScheduleBliss, you represent and warrant that you have the legal capacity to enter into a binding contract with us and that your use of our Services constitutes agreement to these Terms.

4.2 User Responsibilities To access and use our services, you must register for an account by providing accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to notify us immediately of any unauthorized access or suspected security breaches. You agree to accept full responsibility for all activity occurring under or relating to your account, including, but not limited to, your staff, employees, consultants, advisors, independent contractors, and End Users. You agree to provide truthful and accurate information during registration and keep it updated. You accept full responsibility for using the platform solely for lawful purposes and in compliance with our Terms of Service. You agree to maintain the confidentiality of your account login details and restrict access to your account. You agree that you will not share, sell, or transfer your account to any other party without our written consent.

4.3 Account Security We employ industry-standard security measures to protect your account; however, you acknowledge that no online system is completely secure. You agree to take reasonable precautions, such as using strong passwords and enabling multi-factor authentication (if available), to help protect your account from unauthorized access.

4.4 Account Suspension and Termination We reserve the right to suspend or terminate your account if we determine that you have violated these terms, engaged in fraudulent activity, or compromised the security or integrity of our platform. In such cases, we may take appropriate action without prior notice, including but not limited to restricting access or deleting your account.

4.5 Cardholder Data You agree to take full responsibility for any liability resulting from your or any Affiliate’s handling of Cardholder Data. You agree that you and Affiliates will comply with PCI DSS anytime the Services are used to process credit cards.

4.6 Consent You agree to ensure that when you interact or contact End Users that it is done in accordance with applicable laws and regulations and that you have the appropriate rights to do so. Additionally you agree that you are solely responsible for making sure that you have obtained the required level of consent necessary from End Users when utilizing the Services, including any automated marketing services.

5. Monthly Plans, Fees, and Payments

5.1 Payment Terms You must provide a valid credit card to use the service after your free trial has expired. As long as you have an outstanding balance with us, you’ll provide us with valid credit card information and authorize us to deduct the monthly charges against that credit card. You’ll replace the information for any credit card that cannot be processed with information for a valid one. Anyone using a credit card represents and warrants that they are authorized to use that credit card, and that any and all charges may be billed to that credit card and won’t be rejected.

5.2 Billing Cycle Payments are due for any month on the same or closest date to the day you made your first monthly payment.

5.3 Plan Upgrades and Payment If you upgrade your plan, then you’ll have to pay at the higher level on or before the next pay date.

5.4 Refund Policy We’ll give you a refund for a prepaid month if we stop providing our services to you for a reason that’s not laid out in these terms. You won’t be entitled to a refund from us under any other circumstances.

5.5 Monthly Plan Fees Our charges for monthly plans are posted on our website.

5.6 Changes in Monthly Plan Fees We may change our fees at any time by posting a new pricing structure to our website and/or sending you a notification by email.

5.7 Late Payment and Default Any amount not received by ScheduleBliss within 30 days after the applicable due date will be deemed a material default under this Agreement, and ScheduleBliss will be entitled to either suspend the Services or terminate the Agreement in accordance with Section 11

5.8 Payment Errors If you believe a payment was processed in error, you must submit a written notice to ScheduleBliss within 30 days of the payment date, detailing the nature of the error and the disputed amount (“Payment Error Notice”). If ScheduleBliss does not receive the Payment Error Notice within this 30-day period, the payment will be considered final.

6. User Rights and Restrictions

6.1 User Rights

6.2 User Restrictions

By using the platform, users acknowledge and agree to abide by these rights and restrictions to ensure a fair and secure experience for all users.

7. Intellectual Property Rights

7.1 Ownership All content, software, and materials available on the platform, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, are the exclusive property of the company or its licensors and are protected by applicable intellectual property laws.

7.2 License to Use the Platform Subject to compliance with these Terms of Service, the company grants users a limited, non-exclusive, non-transferable, and revocable license to access and use the platform solely for business purposes related to managing health and wellness services. This license does not grant users any rights to modify, distribute, sell, sublicense, or reverse-engineer any part of the platform.

7.3 Restrictions Users may not:

7.4 User-Generated Content Users retain ownership of the content they upload to the platform, such as business information, client data, and promotional materials. By using the platform, users grant the company a worldwide, royalty-free, non-exclusive license to use, store, display, and distribute this content solely for the purpose of providing and improving the service.

7.5 Trademark Rights The company’s name, logo, and any related brand elements are trademarks of the company. Users may not use these trademarks in any way without prior written permission, except as necessary to identify their use of the services.

7.6 Violation of Intellectual Property Rights If the company determines that a user has infringed on its intellectual property rights, it may take appropriate legal action, including terminating the user’s access to the platform. If users believe their intellectual property has been infringed upon, they may contact the company with a formal complaint.

By using the platform, users acknowledge and agree to these intellectual property rights and restrictions to protect the integrity of the company’s services and brand.

8. Disclaimer of Warranties

WE WILL MAKE REASONABLE EFFORTS TO PREVENT SERVICE INTERRUPTIONS AND RESPONSIBLY MANAGE YOUR DATA. HOWEVER, THE SITE AND OUR SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. THIS INCLUDES, BUT IS NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SITE OR SERVICES WILL MEET YOUR REQUIREMENTS, FUNCTION WITHOUT INTERRUPTION, BE TIMELY, SECURE, OR ERROR-FREE. WE ALSO DO NOT GUARANTEE THAT ANY DEFECTS WILL BE CORRECTED OR THAT THE SYSTEMS ENABLING OUR SERVICES—INCLUDING THE INTERNET, TRANSMISSION NETWORKS, AND YOUR LOCAL NETWORK AND EQUIPMENT—WILL OPERATE WITHOUT INTERRUPTION OR BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

YOU ACKNOWLEDGE THAT YOU ACCESS, DOWNLOAD, OR OBTAIN CONTENT OR SERVICES FROM THE SITE AT YOUR OWN DISCRETION AND RISK.

9. Limitations of Liability

UNDER NO CIRCUMSTANCES — INCLUDING, WITHOUT LIMITATION, NEGLIGENCE — SHALL WE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, RESULTING FROM (1) THE USE OR THE INABILITY TO USE THE SITE; (2) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES; (3) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (4) LOSS OF PROFITS, USE, DATA OR OTHER INTANGIBLES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING SHALL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

YOU WILL NOT HOLD SCHEDULEBLISS RESPONSIBLE FOR ANY CONTENT MADE AVAILABLE THROUGH THE SITE. OUR SITE ALLOWS ANYONE TO OFFER SERVICES, AT ANY TIME, FROM ANYWHERE, IN A VARIETY OF PRICING FORMATS. WE HAVE NO CONTROL OVER AND DO NOT GUARANTEE THE QUALITY, SAFETY OR LEGALITY OF THE CONTENT ADVERTISED, THE TRUTH OR ACCURACY OF CONTENT, THE ABILITY OF SELLERS TO SELL THE CONTENT, THE ABILITY OF BUYERS TO BUY THE CONTENT, OR THAT A BUYER OR AND SELLER WILL ACTUALLY COMPLETE OR REFUND A TRANSACTION.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING FROM OR IN CONNECTION WITH THESE TERMS AND/OR THE SITE (UNDER ANY LEGAL THEORY, INCLUDING WITHOUT LIMITATION CLAIMS IN CONTRACT OR TORT) WILL NOT EXCEED THE AMOUNTS ACTUALLY PAID TO US BY YOU IN THE 1 MONTH PERIOD IMMEDIATELY PRECEDING YOUR FORMAL WRITTEN NOTICE OF THE CLAIM FOR LIABILITY HEREUNDER. ALL CLAIMS THAT YOU MAY HAVE AGAINST SCHEDULEBLISS WILL BE AGGREGATED TO SATISFY THIS LIMIT AND MULTIPLE AND/OR SUBSEQUENT CLAIMS WILL NOT ENLARGE THIS LIMIT.

10. Indemnification

You agree to indemnify, defend, and hold harmless us, our officers, directors, employees, members, partners, agents, and suppliers, and their respective affiliates, officers, directors, employees, members, shareholders, partners, and agents, from any and all claims and expenses, including attorneys’ fees and costs, arising out of your use of the Services, including but not limited to:

We may, at our sole discretion, assume the exclusive defense and control of any matter subject to indemnification by you. The assumption of such defense or control by us, however, shall not excuse any of your indemnity obligations.

11. Right to Terminate

We may at any time decide to alter, amend, modify, or terminate the site, any functionality or portion of it, all in our sole discretion, and you understand that there is no guarantee that the site or any portion or functionality of it will continue to operate or be available for any particular period of time.

12. General

These terms shall be governed by and construed in accordance with the laws of the state of California, without giving effect to its conflict of law provisions. You agree that you will bring any claim or cause of action arising out of your use of the site in the courts located within San Diego County, California, and you also agree to submit to the personal and exclusive jurisdiction of those courts. You agree that any claim or cause of action arising out of your use of the site or these terms must be filed within one year after such claim or cause of action arose or it shall be forever barred, notwithstanding any statute of limitations or other law to the contrary. If any provision contained in these terms is determined unenforceable, then such provision will be severed and replaced with a new provision that most closely reflects the intent of the original provision, and the remaining provisions of these terms will remain in full force and effect. No waiver of any provision of these terms shall be effective except pursuant to a written instrument signed by us expressly waiving compliance, and any such waiver shall be effective only in the specific instance and for the specific purpose stated in such writing. You agree that no joint venture, partnership, employment, or agency relationship exists between you and us as a result of these terms and/or your use of the site. You may not assign any right, interest, or benefit provided under these terms or through the site without our express prior written consent. These terms set forth the entire agreement between you and us, and supersede any and all prior communications, agreements and proposals, whether electronic, oral or written, between you and us with respect to the site and our services. A printed version of these terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these terms and/or your use of the site to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

ScheduleBliss is proudly made in San Diego, CA

"Be the change that you want to see in the world."

ScheduleBliss
4645 Cass St., Suite 203
San Diego, CA 92109
USA